OUTAGES or MEMBER SERVICES: 315-893-1851 | FAX: 315-893-1857
Oneida-Madison Electric Cooperative knows that sometimes our members fall on hard times. In addition to applying for the Home Energy Assistance Program (HEAP), members may find help from any of the below listed governmental and charitable organizations in our region. These programs offer assistance with utility bills if their individual conditions are met. We encourage members to contact any of the below programs as their first step in help with payment assistance.
If you are having a difficult time paying your bill and you're not eligible for any of the above listed programs, depending on the status of your account, you may be eligible for a payment arrangement. Please contact our office at 315-893-1851 to speak with our Billing and Member Support Coordinator to see if you qualify.